Interview: Director of Dongyi Quality Department - Guocheng Yuan

Release Time:

2023-04-19 11:54

For many years, both TOYI brand's intelligent modules, electric actuators, and electric valves have had a good reputation in the market. For many enterprises, it is already very difficult to produce a good product. How does Dongyi ensure stable quality of products from different categories and series in the industry chain? With this question in mind, we conducted an exclusive interview with Minister Guochengyuan of Dongyi Company's quality department....

For many years, both TOYI brand's intelligent modules, electric actuators, and electric valves have had a good reputation in the market. For many enterprises, it is already very difficult to produce a good product. How does Dongyi ensure stable quality of products from different categories and series in the industry chain? With this question in mind, we conducted an exclusive interview with Minister Guochengyuan of Dongyi Company's quality department....

Reporter: May I ask which is the most representative product of Dongyi Company?


Minister of State: Dongyi Company's products span three nodes in the industry chain, including intelligent modules, electric actuators, and electric valves. Each node has different series of products tailored to different customers. It is difficult to say which product is the most representative, because Dongyi's approach to doing things is consistent and standardized. Regardless of the series of products, they must undergo strict incoming inspection, production, quality inspection, random inspection, and final inspection to ensure that they fully comply with the requirements of the SOP document before leaving the dust-free room.

Reporter: How was Dongyi's management system established?


Guochengyuan: Our management system was quite laborious at the beginning of construction, because Dongyi originally had an old management system. When the new system is introduced, there are many parts that need to be integrated with the old system, inheriting the advantages of the old system, and correcting some historical shortcomings. For example, at that time, our part numbers were quite chaotic and prone to errors. The general manager personally organized a meeting for everyone to redefine the part number naming rules. Since then, every part has been assigned a unique number, and it will never be wrong again.

Reporter: Is Dongyi implementing ISO standards? What is your opinion on this standard?


Minister of State: To be precise, the current implementation is the ISO9001:2015 standard. Since the end of the last century, when we first came into contact with ISO, we have found that this set of standards has solved many of our problems, with detailed and clear regulations throughout the entire process from research and development, procurement, production, quality inspection to shipment. We thought it was great! No need to say, strictly enforce it! Since then, the quality of Dongyi's products has stabilized, and the defect rate has dropped significantly. So both myself and the employees of our company highly agree with ISO standards.

Reporter: After so many years of quality management, what are your experiences in management?


Minister of State: We have discovered a pattern in the process of management. From research and development, procurement, production, quality inspection to shipment, the more effort we put into the previous stages, the more worry free we will be in the later stages. If a product is repeatedly researched and experimented during the research and development stage, and every possible problem that may arise in the product is considered as much as possible, and every detail of the procurement, production, and quality inspection process is designed well, the problems will be minimal once it is put on the production line. On the contrary, if the R&D is not well managed and only relies on the final quality inspection to control, there will be a lot of unexplainable problems, and then it will be difficult to go back and check.

The conversation with the minister was brief and informative. It is not difficult to see that under Dongyi's rigorous and unique management system, it is difficult to imagine the quality of products.

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